Discover the powerful tools and capabilities that make Mapos Appointment the ultimate solution for your business scheduling needs.
Appointment Management
Comprehensive tools to manage your business appointments efficiently
- Calendar-based Scheduling: View and manage appointments in a calendar interface
- Appointment Status Tracking: Track appointments as confirmed, cancelled, or no-show
- Staff Assignment: Assign specific staff members to appointments
- Service Selection: Link appointments to specific services with duration and pricing
- Room Assignment: Assign specific rooms to appointments when needed
- Customer Association: Link appointments to customer profiles
- Appointment Notes: Add notes to appointments for special requirements
- Time Slot Management: Prevent double-booking with time slot validation
Customer Management
Build and maintain detailed customer profiles for personalized service
- Customer Profiles: Store customer information including name, email, phone, and status
- Customer Search: Find customers by name, email, or phone number
- VIP Customer Tagging: Mark certain customers as VIP
- Customer Status: Track customers as active or inactive
- Appointment History: View a customer's past and upcoming appointments
- Preferred Location: Track customer's preferred business location
Staff Management
Efficiently manage your team's schedules, skills, and assignments
- Staff Profiles: Maintain profiles for staff members with contact information
- Service Assignment: Specify which services each staff member can provide
- Staff Availability: Set working hours and availability for appointments
- Staff Status: Track staff as active or inactive
- Location Assignment: Assign staff to specific business locations
- Specialties: Record staff specialties and roles
Inventory Management
Track and manage your product inventory across all locations
- Product Tracking: Monitor inventory levels for products
- Supplier Management: Track supplier information for inventory items
- Inventory Transactions: Record additions, uses, and adjustments to inventory
- Low Stock Alerts: Set minimum quantity thresholds for reordering
- Cost Tracking: Record cost and retail pricing for inventory items
- Inventory Transfers: Move inventory between locations
- Transaction History: View history of inventory changes
Service Management
Create and organize your service offerings with detailed specifications
- Service Catalog: Create and manage services with prices and durations
- Service Categories: Organize services into categories
- Service Status: Mark services as active or inactive
- Service Duration: Set time required for each service
- Service Pricing: Set standard pricing for services
- Color Coding: Assign colors to services for visual identification in the calendar
- Service Packages: Create bundled service packages with special pricing
Analytics and Reporting
Gain valuable insights into your business performance
- Dashboard Statistics: View key metrics on the dashboard
- Appointment Analytics: Track appointment volume and status
- Revenue Reports: View revenue by service, staff, or time period
- Daily Reports: Generate daily business summaries
- Export Functionality: Export data for external analysis
Point of Sale (POS)
Process payments and transactions seamlessly
- Service Checkout: Process payments for services
- Product Sales: Sell inventory items through POS
- Payment Method Tracking: Record payment methods used
- Package Redemption: Process services paid through pre-purchased packages
- Gift Card Processing: Sell and redeem gift cards
User Management and Permissions
Control access and permissions for your team members
- Role-based Access: Define user roles with specific permissions
- Permission Controls: Restrict access to specific features based on permissions
- Read-only Access: Provide view-only access to certain sections
- User-specific Data Filtering: Limit users to seeing only their own data when needed
- User Profiles: Maintain profiles for system users
Multi-location Support
Manage multiple business locations from a single platform
- Location Management: Add and manage multiple business locations
- Location-specific Inventory: Track inventory separately for each location
- Location Filtering: Filter calendar views and data by location
- Location-specific Staff: Assign staff to specific locations
Package and Gift Card Management
Create and manage special offers and gift cards
- Service Packages: Create and sell bundled service packages
- Package Tracking: Monitor package usage and redemption
- Gift Card Generation: Create gift cards with custom amounts
- Gift Card Balance Tracking: Monitor remaining balances on active gift cards
- Expiration Management: Set and track expiration dates for packages and gift cards
Business Settings
Configure your business details and preferences
- Business Information: Configure core business details
- Receipt Configuration: Customize receipt information
- Working Hours: Set business operating hours
- User Interface Customization: Basic customization of the interface
Shift Management
Create and manage staff work schedules
- Staff Shift Scheduling: Create and manage staff work schedules
- Shift Calendar: View shifts in a calendar interface
- Shift Assignment: Assign shifts to specific staff members
- Shift Duration: Set start and end times for shifts